Support

Write to support@getcommonly.com. Tell us what you tried and, if you can, which iPhone and iOS version you use.

How do I cancel Commonly Pro? On your iPhone, open Settings → your name → Subscriptions → Commonly, and choose Cancel. Pro stays on until the end of the period you paid for.

I bought Pro on another iPhone. In the app, open the plans and tap Restore purchases, with the same Apple ID that paid.

Can we share one subscription? Yes. One plan covers both people in a pair, whoever pays.

How do I pair with my partner? In the app, tap Invite on Today. Your partner taps “I have an invite” on their phone and types the code or scans the QR code.

How do I delete my account? In the app, Settings → Privacy and visibility → Delete my account. It removes your account and data right away. Cancel any App Store subscription in Settings too, because deleting the account doesn’t.

A refund? Purchases go through Apple; ask at reportaproblem.apple.com.